CENTURY 21 Access America Privacy Policy
We at CENTURY 21 Access America, (referred to as "we," "us,"
or "our") recognize the importance of protecting the privacy of certain
information ("Information") collected about our customers and prospective
customers (referred to as "Customers," "you" or "your").
This privacy statement discloses what information we gather, how we use it, and
how to correct or change it. At CENTURY 21 Access America, it is our intention
to give you an understanding about how we collect your Information and the use we
make of it in the course of our business.
To that end, CENTURY 21 Access America gathers two types of information about
Customers: data that Customers provide through optional, voluntary registration
on our sites; and data CENTURY 21 Access America gathers through aggregated
tracking, mainly by tallying page views throughout our sites. Such information enables
us to tailor our content to fit Customers' needs better. Because CENTURY 21 Access
America LLC bears the costs of providing services on this Web site, providing such
aggregated data is essential to keeping our service free to Customers. However,
be assured that CENTURY 21 Access America will not disclose personal Information
to third parties without your consent, except as may be noted in this Privacy Policy
or disclosed to you when the Information is submitted.
How does CENTURY 21 collect Information?
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Optional Registration
We collect information by specifically requesting it from you. Generally this occurs
when you register at a site or request information or a service. Usually, the CENTURY
21 Access America LLC sites and CENTURY 21 Access America's service partners
use your information to operate the sites and to deliver services. CENTURY 21 Access
America LLC sites also use your information to inform you about other products or
services available from CENTURY 21 Access America and its affiliates
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Usage tracking
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Use of Internet Protocol ("IP") Addresses
An IP address is a unique number that is automatically assigned to your computer
whenever you're surfing the Internet so that your computer can be identified by
the main computers, known as "Web servers," that "serve up"
Web pages.
CENTURY 21 Access America and/or its affiliates collect IP addresses for the
purposes of system administration, and to aggregate information in order to audit
the use of our site. When Customers request pages from CENTURY 21 Access America's
and/or its affiliates' sites, our servers log the Customers' IP addresses.
We do not normally link IP addresses to anything personally identifiable, which
means that a Customer's session will be logged, but the Customer will remain anonymous
to us. We can and will use IP addresses to identify a Customer when we feel it is
necessary to enforce compliance with our site terms of use or terms of service or
to protect our service, site, customers or others.
Use of Cookies
What are cookies? Cookies are small pieces of information that a Web site sends
to your computer for record-keeping purposes, which information is stored in a file
on your computer. Cookies make Web surfing easier for you by saving your preferences
so that we can use the saved information to facilitate your use of our Web site
when you return to the site. Cookies do not tell us your individual identity unless
you have chosen to provide it to us. We never save passwords or credit card information
in cookies. The use of cookies is an industry standard, and as such, you'll find
that most major Web sites use them.
By showing how and when Customers use a site, cookies help us see which areas are
popular and which are not. Many improvements and updates to the site are based on
such data as total number of visitors and pages viewed. This information is most
easily tracked with cookies. We use the information from cookies to provide services
better tailored to our Customers' needs.
Most cookies expire after a defined period of time, or you can delete your cookie
file at any time. Most browsers are initially set up to accept cookies. You can
reset your browser to refuse all cookies or indicate when a cookie is being sent.
However, note that some parts of www.century21.com and/or its affiliates' services
will not function properly or may be considerably slower if you refuse cookies.
For example, without cookies, you will not be able to set personalized preferences,
and/or may have difficulty completing marketing transactions.
CENTURY 21 Access America and/or its affiliates have two primary uses for its
cookies. First, we use them to specify a Customer's preferences. For example, our
Search function uses them to “remember” the last town you searched so
you do not have to enter it again. Second, we use cookies to track Customers' Web
site usage trends and patterns. This helps us understand our Customers' needs better
and improve areas of CENTURY 21 Access America's and/or its affiliates services
that our Customers find valuable. While both of these activities depend on the use
of cookies, you have the option of disabling the cookies via your browser preferences.
With whom does CENTURY 21 Access America share my Information?
As a general rule, CENTURY 21 Access America will not disclose any specific
personal information that you submit to us about you ("Personal Information")
in a manner that connects you with the Personal Information, except when we have
your permission or under special circumstances, such as when we believe in good
faith that the law requires it or under the circumstances described below. The following
describes some of the ways that your Personal Information may be disclosed.
Century 21 Corporate
CENTURY 21 Access America may disclose some or all of your Personal Information
to Century 21 Real Estate LLC. As a Century 21 franchise holder, Century 21 Real
Estate LLC makes specialized tools and services available to us in order to serve
you better. When you request information about a property on our sites, your information
is routed through Century 21 Real Estate LLC‘s Lead Routing service, which
automatically sends the lead to an appropriate agent (such as the listing agent
for one of our listings) or office.
Third Party & Aggregate Data
From time to time, you may be offered the opportunity to receive materials or special
offers from third parties. If you opt to receive information from these third parties
CENTURY 21 Access America will (with your permission) share your name and e-mail
address with such third parties. Under confidentiality agreements, CENTURY 21 Access America LLC may match Personal Information with third party data. Also, CENTURY
21 Access America LLC may keep track of what portions of the Web site Customers
are visiting and other Customer statistics, and aggregate this information to help
us create a better experience for users of our Web site. This is all done without
knowing your name or other Personal Information in order to describe our viewers
and services to prospective partners, advertisers, and other third parties, and
for other lawful purposes.
Other
CENTURY 21 Access America may also disclose account Information in special cases
when we have reason to believe that disclosing this Information is necessary to
identify, contact or bring legal action against someone who may be violating CENTURY 21 Access America's
terms of use or terms of service,
or may be causing injury to or interference (either intentionally or unintentionally)
with any of CENTURY 21 Access America's rights or property, other CENTURY 21 Access America
Customers, or anyone else CENTURY 21 Access America may disclose
or access account Information when we believe in good faith that the law requires
it and for administrative and other purposes that we deem necessary to maintain,
service, and improve our products and services.
How can you control the usage of Information?
In case you change your mind or some Personal Information changes (such as your
zip code or e-mail address), we will try to provide a way to correct, update or
remove the Personal Information that you give us. We also give you the opportunity
to control the communications we direct to you. We offer Customers the opportunity
to "opt out" of having Personal Information shared with parties outside
of CENTURY 21 Access America and/or its affiliated companies. If a Customer
wishes to update Personal Information or objects to any usage provided herein for
any reason, he/she may e-mail the requested change to:.Privacy@c21accessamerica.com.
What happens when you link to a third party site?
You should be aware that when you are on CENTURY 21 Access America's and/or
its affiliates' sites you could hyperlink or be directed to other sites that are
beyond our control and/or outside our service. For example, if you "click"
on a banner advertisement or a search result, the "click" may transfer
you off the site. These other sites may include sites of advertisers, sponsors and
partners that may use CENTURY 21 Access America and/or its affiliates' logo
as part of a co-branding agreement. These other sites may send their own cookies
to Customers, collect data, or solicit Information.
CENTURY 21 Access America and its affiliates do not control such sites, and,
therefore, are not responsible for their contents or the hyperlinks or advertising
they choose to place on such sites CENTURY 21 Access America 's and/or its affiliates'
inclusion of hyperlinks to these sites do not imply any endorsement of the material
on such sites or any association with their operators. CENTURY 21 Access America
LLC 's policy does not extend to anything that is inherent in the operation of the
Internet, which is CENTURY 21 Access America 's and its affiliates' control.
Please keep in mind that whenever you give out information online (for example,
via message boards or chat) that information can be collected and used by people
you don't know. CENTURY 21 Access America and its affiliates strive to protect
their Customers' information and privacy, we cannot guarantee the security of any
information you disclose online, and you disclose such information at your own risk.
Is my Information secure from others using your sites?
The security of all information associated with our Customers is an important concern
to us. We exercise care in providing secure transmission of your information from
your computer to our servers. Unfortunately, no data transmission over the Internet
can be guaranteed to be 100% secure. As a result, while we strive to protect your
information, CENTURY 21 Access America and its affiliates can't ensure or warrant
the security of any information you transmit to us or from our online products or
services, and you do so at your own risk. Once we receive your transmission, CENTURY
21 Access America LLC uses industry standard efforts to safeguard the confidentiality
of your information, such as firewalls and Secure Socket Layers. However, "perfect
security" does not exist on the Internet.
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your agreement to CENTURY 21 Access America
's Privacy Policy. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE THIS
SITE. Your continued use of CENTURY 21 Access America 's and/or its affiliates'
sites following the posting of changes to these terms will mean you accept those
changes.